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Privacy Policy

We are committed to protecting your personal data and being transparent about how we use it.

Last Updated: April 7, 2026
01
Information We Collect

Information You Provide

  • Name, email address, phone number when you register or contact us
  • Account credentials (username and password)
  • Payment and billing information when subscribing to a plan
  • Communications you send us via contact forms or email

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent, and interactions on our website
  • Cookies and similar tracking technologies

Information from Third Parties

  • If you sign in using Google OAuth, we receive your name, email address, and profile picture from Google as permitted by your Google account settings
  • We do not receive your Google password under any circumstances
02
How We Use Your Information

We use the information we collect to:

  • Create and manage your iGent account
  • Provide, operate, and improve our digital iGent platform
  • Process subscription payments and send billing communications
  • Respond to your inquiries and provide customer support
  • Send product updates, service announcements, and promotional content (you may opt out at any time)
  • Ensure platform security and prevent fraud
  • Comply with applicable legal obligations
03
Cookies & Tracking

We use cookies to enhance your experience. These include:

  • Essential cookies required for the platform to function correctly
  • Analytics cookies to understand how users interact with our website (e.g., Google Analytics)
  • Preference cookies to remember your settings and personalise your experience

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

04
Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform (hosting, payment processing, analytics)
  • Business partners with your explicit consent
  • Law enforcement or regulatory bodies when required by applicable law
  • Successors in the event of a merger, acquisition, or sale of assets

All third parties are contractually required to protect your information in accordance with this Privacy Policy.

05
Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us at igent@igentico.com. We will process your request within 30 days.

06
Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for data in transit
  • Secure, access-controlled server environments
  • Regular security audits and vulnerability assessments
  • Strict internal access policies for employee data handling

No method of transmission over the internet is 100% secure, but we are committed to continuous improvement of our security practices.

07
Your Rights

You may have the following rights regarding your personal data:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at igent@igentico.com.

08
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

09
Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at igent@igentico.com and we will promptly delete that information.

10
Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Your continued use of our platform after changes constitutes your acceptance of the updated policy.

11
Contact Us
  • Company: iGentico
  • Address: 1203, Tower-1, White Orchid, Gaur City-2, Greater Noida (West), Uttar Pradesh, India – 201301
  • Email: igent@igentico.com
  • Phone: +91-9871363345

Have questions about your data?

Our team is here to help. Reach out anytime.

✉ igent@igentico.com